Smartphone Coach

Tegernsee

Smartphone Coach offers personalized consultation for your mobile phone.

  • Problem solving: Ask any random question regarding the mobile phone.

  • Training on basics, apps, and security.

  • Specialized in Apple and Android devices such as smartphones and tablets.

  • Operating in the Tegernsee Valley, and available at your home upon request.

Details

As your Smartphone Coach, I provide on-site support with your Apple and Android devices and their ecosystems.

I offer customized problem-solving and personalized training, from basics like updates and backups, including transferring from an old to a new device, to popular apps like WhatsApp, DeutscheBahn Navigator, or ChatGPT, and security topics such as app permissions and phishing protection.

Simply and with a lot of patience, I will explain everything to you individually so that you can use your mobile phone or tablet safely and confidently.

Book your appointment today and become a smartphone pro!

Who is your Smartphone Coach?

  1. Insightful expertise: I studied International Politics and Anglistics – my curiosity about the world continues to guide me today.

  2. Digitally enthusiastic: Everything about smartphones, the internet, and the like has always fascinated me – I love discovering new things and sharing them in an understandable way.

  3. Solutions that bring joy: I like to tinker until something really works – and I am thrilled when I can make everyday life easier for others.

  4. With heart and patience: The older generation is especially close to my heart – I want to show that digital topics are not a cause for concern, but can be fun.

  5. Bridge builder between worlds: As a representative of Generation Y, I see myself as a translator between analog and digital – empathetic, understandable, and on equal footing.

„These five points not only tell you who I am – they also show why your digital journey is important to me.“
— Jackie Trowbridge

Where do I offer my service?

I offer my consulting service in person in the Tegernsee Valley. Upon request, I can also offer consultations by phone or online. In my experience, in-person consultations are most successful.

  • Tegernsee.

  • Kreuth.

  • Rottach-Egern.

  • Bad Wiessee.

  • Gmund.

  • St. Quirin (Gmund).

My services: problem solving & training

  • Problem solving

    Receive personalized support tailored to your needs, from cloud-related queries to sharing photos. Ask me anything, and I’ll guide you with clarity and patience.

  • Basics: Getting Started in the Digital World

    Master the essentials of your smartphone or tablet with ease and confidence. From managing contacts to navigating updates, I´ll guide you step-by-step into the digital word.

  • Apps: Simplify Everyday Life

    Learn how to use apps like Wallet, Health, and AI apps to make daily tasks easier. With practical tips, I’ll help you save time and effort with confidence.

  • Security: By the Book

    Stay safe with clear guidance on app permissions, phishing protection, and creating backups. I’ll teach you best practices to use your smartphone or tablet securely.

„…and then I met Jackie Trowbridge. With her calm and thoughtful manner, her excellent planning, including her protocols, I experience her full attention to the topics I have brought with me. (...) I immediately feel safe and grateful that I can turn to her with all my questions.

Her empathy and patience with me are so valuable to me. (...) I would be happy to utilize her extensive knowledge again for future matters. I'm already looking forward to it.“

– CUSTOMER OF SMARTPHONE COACH TEGERNSEE

My sessions are...

  • personalized.

    I adjust each session precisely to your needs and pace. Whether you're a beginner or an advanced user – I will meet you where you are.

  • targeted.

    I focus on your specific needs, for example, explaining WhatsApp, a pharmacy app, a photo app, or using email in detail. You will quickly learn what you really need.

  • comprehensive.

    I will not only explain how to use it, but also answer related questions – from purchasing a digital ticket to data protection. Together, we will test everything so you can get started safely.

Confident and adept in using your smartphone

The goal: no more unanswered questions. I would be happy to help you along the way—just give me a call.

questions & answers

How does the first phone call work?

We will discuss your needs in an initial brief phone call. We will then schedule your personal appointment at your preferred location in the Tegernsee Valley – or at your home if you wish.

How does a session work?

I will meet with you, answer your questions, and provide you with tips and tricks – individually and at your own pace. We will test together until you feel comfortable. I will summarize our session, and you will receive a short summary for your convenience.

Can you also answer questions about tablets, laptops, or other devices?

Yes, if possible, I can also help you with laptop-related questions, such as iCloud or email, in the same session. This is billed in the same way as smartphone coaching.

Do I also offer my services for hospitals, retirement homes, or other facilities?

Yes, I offer customized workshops and regular coaching sessions for residents, patients, or guests. Please contact me for a quote for your facility!

Bieten Sie Ihre Beratung auch in anderen Sprachen an?

Ja, ich biete meine Leistungen auch auf Deutsch an. Bitte sehen Sie sich dazu meine deutsche Website hier an.